MEPS Real-Time, Inc. is a leading innovator of RFID solutions for the pharmaceutical and healthcare industries. We are proud of our technology innovator heritage and confident we provide superior features, benefits and pricing that differentiate “us vs. them” when being stacked against available alternatives.
However, we also recognize people will continue to do business with, and recommend, the company with the best service. A key part of our business model is service – from the point of implementation to ongoing support to help our clients maximize pharmacy efficiency.
Here’s an email we recently received from our new Intelliguard® Kit and Tray Management System client, Harrison Medical Center in Washington State:
Sent: Tuesday, July 7, 2015 12:02 PM
To: Leon Wong
Subject: kudos
Hello Mr Wong,
I wanted to take the opportunity to tell you that the setup crew you sent out was awesome. Rick, Shannon and Janet were knowledgeable, friendly and very helpful.
I really enjoyed the rapport they had with me as well as all the staff they encountered. They stayed on task and provided valuable insight to me and my staff on how to sustain and improve on our current setup. They were also very thorough and patient with my staff.
Please tell them thanks from me and the staff here at Harrison Medical Center.
And while we are not afraid to toot our own horn, getting a direct client commendation is a great way to start the day!
Thanks to the MEPS® Implementation Team, Shannon Cole-Findley, Janet Warren, and Implementation Team Lead, Rik Adams, for your dedication and professionalism, and thanks to Clifford Larrieu for taking the time to send the kudos!
To learn more, visit Outcomes-Based Implementation Change Management and Pharmacy Expertise.
